Admissions and Fees Policy

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LevelUP Sport & Fitness is registered with Ofsted; our registration number 2784411/2784412. We provide care for children between the ages of 5 to 14.  

Places are offered on a first-come first-served basis. When all places have been filled, a waiting list will be established, with the following order of priority:

1. Siblings of children already attending the club

2. Those requiring the greatest number of sessions/hours per week

3. Children of RGS Prep or Tormead School

4. Children living in the area attending other schools

5. Sibling of children who live in the area attending other schools

 

Registration

When an enquiry regarding places is made, parents or carers will be given all the relevant information, including:

• Information regarding availability of places

• Details of the Admissions and Fees policy 

• Registration form, medical form, parent contract, booking form, privacy notice, photo permission form

• Behaviour Management policy

• Complaints policy

• Club Handbook

The child will be able to attend the Club as soon as the completed forms are received.

If no places are available, the parent will be informed and the child’s name added to the waiting list. As soon as suitable places become available parents will be informed.

 

Booking procedure

Parents must complete the necessary paperwork, ie contract, registration, medical, privacy notice, booking and photo permission forms, before their children can attend the club.

• Permanent place:

Once booked, if a child does not attend for any reason, you will still be charged for this place. If you wish to cancel the place altogether, a months notice in writing is required.

• Temporary booking:

We will accept temporary or occasional bookings as long as there are places available. If a temporary place has been booked and is no longer required, the club must be given 48 hours notice. If notice is not given, the place will still be charged for.

 

Fee structure

Fees are charged at £45-£55 per day and £165 - £185 per week

LevelUP recognises that childcare can be costly, so we encourage eligible parents or carers to claim the childcare element of the Working Tax Credit/Universal Credit. We are also registered to accept a range of childcare vouchers and with the Tax-Free Childcare scheme.

• Fees are payable [weekly/monthly/termly] in advance

• Fees can be paid electronic transfer or childcare vouchers

• Fees are charged for booked sessions whether the child attends or not

 

Payment of fees

Fees are reviewed annually. LevelUP will consider requests for variation to payment terms on an individual basis. Anyone making these requests should contact the manager at the earliest opportunity. Any queries regarding fees should be directed to the manager.

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If fees are not paid, the Club will write to the parent or carer, requesting payment. If the parents or carers are having difficulty making the payment on time we recommend that they arrange a meeting with the manager as soon as possible.

Where there is no explanation for repeated late payment, the manager will contact the parents or carers to discuss payment options. The manager may issue a formal warning to the parent or carer informing them that continued late payment will result in their child’s place at the Club being withdrawn.

If the fees remain unpaid after all the above options have been explored, the Club may have to cancel the child’s place. 

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