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LevelUP
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Arrivals and Departures

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LevelUP Sport & Fitness recognises the importance of having robust systems in place to ensure the safe arrival and departure of the children in our care. 

The manager will ensure that an accurate record is kept of all children in the Club, and that any arrivals or departures are recorded in the register. The register is kept in an accessible location on the premises at all times. In addition, we conduct regular headcounts during the session.

  • We have a clear message to parents concerning the transfer of responsibility for children’s safety.

  • LevelUP Sport & Fitness are only responsible for the child once they have been signed in by their own parents or guardian.

  • Children should not cross any car park/road on their own and we ask parents to walk their children to the registration desk on both arrival and departure.

  • Members of staff will escort the children from registration into the club.​

 

Arrivals

Our staff will greet each child warmly on their arrival at the Club and will record the child’s attendance in the daily register straightaway, including the time of arrival.

 

**Staff will not accept a child who has not been officially booked onto our camp, via our online booking system**

 

Departures

  • Staff will ensure that parents or carers sign children out before they leave, including the time of collection.

  • Children are collected by an adult who has been authorised to do so by the parents name on their booking form

  • In exceptional circumstances, if the parent requires another person who is not listed on the registration form to collect their child, the child’s parents or carers must inform the Club in advance and provide a description of the person and a password that they will use. If the manager has any concerns regarding the person collecting, he/she will contact the main parent or carer for confirmation.

  • The parent or carer must notify the Club if they will be late collecting their child. If the Club is not informed, the Uncollected Children policy will be followed.

  • Children over the age of eight will only be allowed to leave the Club alone at the end of the session if the Club has discussed this with the child’s parents and has received their written consent.

  • Children below the age of eight will not be allowed to leave the Club unaccompanied.

 

Absences

  • If a child is going to be absent from a session, parents must notify the Club in advance.

  • If a child is absent without explanation, staff will contact the parents or carers and the school to check where the child should be. If staff still have concerns about the child’s whereabouts after attempts to contact the parents and the school the manager will contact the police.

  • The Club will try to discover the causes of prolonged and unexplained absences. Regular absences could indicate that a child or their family might need additional support.

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